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Case Specialist - Washington, NC

Location:Washington, NC
Type:Full Time
Department:Child Support Enforcement (CSE)
Description:Data entry of court case information including preparing cases for court and follow-up after hearing. Review legal documents for accuracy and correct preparation before they are submitted to an attorney. In frequent communication with court personnel. Assists attorneys during court hearings as needed.
  • Ensures that case files that are docketed for court are prepared for the court hearing by reviewing the appropriate documents and case information within established timeframes.
  • Calculates arrearages and other financial adjustments.
  • Conducts interviews with custodial and non-custodial parents as needed.
  • Prepares cases and the necessary legal and/or administrative documents for review and approval by staff attorney and/or administrator/supervisor designee.
  • Accesses system data, including state system(s) that provides information on Employment, Birth Verification, Social Security Information System, Electronic Parent Locator Network and appropriate internet resources to obtain relevant case information.
  • Prepares cases and the necessary legal and/or administrative documents for review and approval by staff attorney and/or administrator/supervisor designee.
  • Files legal pleadings, orders and other legal documents with the appropriate clerk of court. Enters docket numbers and court dates into state computer system.
  • Attends court with assigned attorney and actively assists in case resolution at court.
  • Completes court docket sheets with results of each case.
  • Enters court dispositions into the state system and company tracking software within established state, federal, and contractual requirements.
  • Records in the automated and/or hard copy case file all necessary information related to the establishment and/or enforcement of a child support obligation.
  • Completes attorney-directed court follow-up such as discovery, subpoenas, motions within required time frames.
  • Maintains confidentiality and security of case information.
  • Performs other duties as may be assigned by management.
    Required Education
  • Bachelor's degree from an accredited college or university or successful completion of an educational program for paralegal or comparable employment experience as a paralegal or legal secretary is preferred.

    Required Experience
  • Two or more years of legal related experience

    Required Skills
  • Excellent organizational, written, and verbal communication skills
  • ability to perform comfortably in a fast-paced, deadline-oriented work environment
  • ability to successfully execute many complex tasks simultaneously
  • ability to work as a team member, as well as independently.

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