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Child Support Agent- Wilmington

Location:Wilmington, NC
Exempt/Non-Exempt:Non-Exempt
Benefits:Medical, Dental, Vision, 401K, Life insurance
Type:Full Time
Department:Child Support Enforcement (CSE)
Description:The Child Support Agent is responsible for the establishment and enforcement of a support order and collection of current and delinquent child support. This individual ensures that all State, Federal and contractual timeframes are met concerning the enforcement of child support orders. The case specialist interviews customers by telephone and in person to determine service needs. This position requires the ability to effectively communicate and work with customers in all stages of the child support process through both scheduled and unscheduled interviews. Young Williams is an equal opportunity employer. This is a fully benefited position with a generous 401K package.
Duties:Utilize all available resources to establish and enforce child support orders and collect child support payments. Assist and work closely with clients to ensure they receive the best possible customer service.
Qualifications:Excellent customer service skills. Knowledge of Microsoft Office programs. Ability to work individually and within a team environment.


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